Customer Service Articles:
Courting Customers - From First Date to Marriage
Landing a new client is like courting a potential spouse. The first
date is usually a make or break situation and if the door is still
open, the work has just begun. Like dating, you'd better give your
prospect a pretty good reason to meet with you.
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the rest of the article here..]
Foolproof Customer Service Strategies
(That Only A Fool Would Try!)
Ever notice how customer service varies from store to store? You
walk into some stores, and before you can say "Buzz off!" a
salesperson asks "May I help you?" "No thanks." "May I help you?"
asks another. "No thanks." "May I help you?"
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the rest of the article here..]
Improving Customer Service
Improving customer service starts at the top - with us owners and
managers. We need to be living pictures of how we want our staff to
treat customers. Having 10 plus years operating, owning and working
in the food business..
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article here..]
6 Reasons Why Complaining Customers are Golden
It has probably happened to you if you own your own online business.
You get an email or even a phone call from someone who is upset or
unhappy with this or that about your business.
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the rest of the article here..]
Make Sure You Get The Customer Perspective
Businesses that fail, often forget to seek out the customer
perspective. I have talked to some folks at businesses that were
less than successful, and when asked if they actively seek out
customer comments, the answer invariably is no.
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rest of the article here..]
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